FAQ
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What to expect from your order at Laprislazuli?
You will receive my infinite love and my most sincere gratitude as well as some gifts! Freebies like a coloring sheet and maybe some other things ;)
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What software do you use to create your illustrations?
Procreate and I usually use the basic brushes! Although sometimes I use the pastel and mechanical pencil brushes that are part of a MaxPacks brush pack I bought some time ago.
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When will my order arrive?
All my orders are sent by post. Shipments are made once a week and once in the hands of the courier they usually take:
Within Spain: 5-6 working days.
Europe: 2-3 weeks
Outside Europe: 4-8 weeks
*Shipping costs will depend on the final weight of the order and where you live.
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When will you do a shop update?
Updates with new products are not periodic, they can be every month, every two months or a couple of times a year.
The best way to find out about all the updates is to check my social networks, especially on my Instagram where I usually announce all the news and important changes!
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What is a preorder?
A preorder is a production mode where the customer pays for the product in advance before it is manufactured. This way the customer (you!) helps me pay for the production costs so I can offer a wider range of products and know how much to produce based on demand. It also helps me with other aspects of production such as sizing the product and knowing better what you like and what you don't. With handmade items it is very helpful because it helps me make sure that the item has an owner when it is finished.
How does it work?
You buy the product at a discounted price, it will be available for a couple of weeks (the exact time will depend on the specific product) and then it will go into production. This will take a few weeks and when I receive the items or when they are finished I will send them to your home. Once finished I will put the rest of the items in the run on sale at their final price.
In any case, each product description will have the specific information for that specific item so that you know the exact dates and instructions.